IPOSS Token Process. Frequently Asked Questions. Overview. The following FAQs are designed to assist Avaya Partners with the new process which simplifies. Avaya business telecommunications technology, phones and communication systems for your companies communication solutions. Beginning with the launch of IP Office R, IPOSS is REQUIRED for all sales of Server Edition, Select, & IP Office Contact Center (IPOCC).

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Serial Number can not be same. Award-winning remote technical support is available during standard Monday-Friday, 8 a. Would you like to chat with one of our Support Agents? You are now leaving Avaya Support and entering the Avaya Learning website. Your support registration has been received and is in the approval process. To validate your profile, use the https: This functionality is only available to customers and partners who are logged in. This service includes support of software and hardware components, access to service packs and all major software releases during the contract term.

Protect and Support Your Avaya IP Office System With IPOSS | Teltek Systems

Today we want you to know about a service you should consider to optimize and protect your Avaya Investment. Flexible coverage options are available to meet the specific needs of your business. Your Company Administrator is reviewing your request in order to approve your login. Enclose exact words or phrases in double quotes. IPOSS provides affordable, ongoing support for your communications platform. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.


Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To’s associated to their login. Videos and Tips on using the Avaya Support Website can be found here.

We are set up for collaborating with you with screen sharing and Web Talk.

Community Support Forum DevConnect. However, you can open Service Requests now by accessing the “Service Requests” tab. Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To’s associated to their login.

The introductory support price includes software upgrades and is similar to the cost of a single software upgrade.

Avaya IP Office Support Services (IPOSS) | Efficient Communication Solutions, Inc.

To enable this innovative process, GRT users have new and additional options, including: To validate this, use the https: Ipposs for Searching Avaya Support A good query consists of three things: Please provide additional details. This entry was posted on Tuesday, October 17th, at 1: Please sign in now or Register using the Register Now! You will receive a confirmation email upon approval.


Upcoming Events with the option to add the event s to your calendar. If you choose to purchase IPOSS, Teltek will purchase it on your behalf and respond directly to your questions and service needs. The more exact the phrases are to the actual title or string of text in avqya document, the better the results.

A few weeks ago, aavaya provided an overview of Avaya IP Office release There is one fee per server, regardless of the number of users or applications. If you do not have access to this Sold To, contact your Company Administrator.

Yes No Ask Ippss Later. Ava and Web Chat functionality is only available to customers and partners who are logged in and have an active maintenance agreement.

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If you do not have access to a Sold To, contact your Company Administrator. A Federal Program for Schools and Libraries. You can follow any responses to this entry through the RSS 2.